Centers for Healthcare Delivery Innovation: the Mayo Model
The Mayo Center of Innovation is a leading model of the application of design thinking to care delivery innovation. Two articles have recently been published about the SPARC program (the predecessor of the Center).
In the first article is written by Ryan Armbruster (who served as the Director of SPARC at inception) et al., and provides a overview of origins and philosophy behind the program; the design thinking methodology as it was applied to care delivery; and lessons learned including the importance of organizational support and positioning, and program resources.
In the second article, Michael Brennan et al., provides a clinician’s perspective on SPARC, its sturcture and function, how it fits with the Institute of Medicine (IOM) 10 Rules of Redesign of Care, and a couple of examples of SPARC projects.
Finally, here is Fast Company’s take (and the source of the picture above) on SPARC. Sam
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