Design and Research: Changing the Measures
“You’re close enough, you could drive there,” she said.
So nine years ago, at the suggestion of doctor that I met only once, I made the choice to repeatedly make the six hour drive to Chicago to one of the nation’s top pediatric neurologists and epileptologists. However, this is not the norm… (follow the title link to the full post.)
How can we design care expriences that leverage a parent’s love and alleviate their fears? How much more satisfying would this care be to the providers and receivers of the care? How much better would the outcomes be? And less costly? Why is it not being done?
Join the discussion at Healthcare Innovation by Design Linkedin Group.
