Care Design: Prototyping at Kaiser
Join the discussion at Healthcare Innovation by Design Linkedin Group.PROTOTYPING - Improve solutions before they are realized.
A HUMAN CENTERD collaborative process is the key to transforming any product, service or environment in to an ideal experience. One key component of that process is Prototyping. If done well it aligns people place and services into optimal solutions.
Leading healthcare providers know the value of DESIGN and make it part of their day to day culture. One such provider is Kaiser Permanente. At the Garfield Health Care Innovation Center in San Leandro California, teams work together with design process leaders to create and take ownership of healthcare innovation.
PROTOTYPING - a quick outline
Prototyping steps:
Experience Prototyping - Creating the story
Rough Prototyping - Setting the stage (video link above)
Construction Interaction - The dress rehearsal
Prototyping supports:
Understand and observe potential users in action in the real world
Visualize new solutions, particularly through rapid scenario development
Evaluate solutions by observing how people interact with them
Implementing completed solutions
Cultural transformation through co-creation
To learn more on the tools of transformation visit SEVICE DESIGN TOOLS
“Step by step the longest march can be won, can be won Many stones can form an arch, singly none, singly none And by union what we will can be accomplished still Drops of water turn a mill, singly none, singly none. “
Ruthie Gorton