Kaiser Permanente Design Thinking Healthcare
This recent New York Times Opinionator article highlights some of the work that Kaiser is doing in applying design thinking, service design and user experience design to healthcare delivery. Some of this work is being pioneered at their state of the art Sidney R. Garfield Health Care Innovation Center. In an earlier post, I hightlighted the Mayo Center for Innovation which is doing similar work. Join the discussion. Sam
Join the discussion at Healthcare Innovation by Design Linkedin Group.
