February 2010
30 posts
1 tag
Healthcare Innovation by Design Weekly Summary...
Healthcare Innovation by Design Linkedin Group Update:
Group membership is now up to 678 from 540 one week ago.
A new subgroup was created: Social/Behavioral Care Design moderated by Johanna Nestor.
Most active discussion:
HELP! (41 comments)
Who Are the Thought Leaders on Healthcare Design (Thinking, Service, UX, Interaction, Architectural)? (15 comments)
Achieving Ideal Cardiovascular...
January 2010
39 posts
5 tags
The Future of Hospitals
joeheinowski:
The Hospital of the Future: Care, Technology, Capital, Approach
This video is from the 2007 Aspen Health Forum, called The Hospital of the Future, it features a discussion between David Eddy, Joe Hogan, John Maeda and Ken Weakley. It is valuable in showing the confluence of forces that impact healthcare design.
Joe, great find.
Couple of comments:
I almost missed...
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“You can learn more about a person in an hour of play than you can from a...”
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Thinking in Pictures and other Lessons from Temple...
debrasatterfield:
I just heard about the new movie about the life and work of Temple Grandin. I have read many of her books and was greatly influenced by her research. In “Thinking in Pictures” she gives us a wonderful account of what it was like to grow up with autism. Her unique ability to articulate her experiences and put words to what so many children and adults with autism spectrum...
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The iPad: Changing Healthcare Conversations
By announcing the iPad yesterday, Apple brings large screen multitouch computing to the masses (better resolution video on the Apple site. Recommended!)
This technology will stimulate a lot of healthcare innovation from better EMR user interface to healthcare consumer apps. I see the greatest potential, however, in how it can completely change face-to-face healthcare conversations (see an...
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“Talent hits a target no one else can hit; genius hits a target no one else can...”
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Geomedicine: A Fertile Area for Healthcare...
From the electronic medical record that tracks where you’ve lived, to the healthcare conversations around that information, to the research agenda of geomedicine,… This is a target rich environment for care innovation and wellness design.
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1 tag
Healthcare Innovation by Design Weekly Summary...
Healthcare Innovation by Design Linkedin Group Update:
Group membership is now up to 540 from 400 one week ago. The Administrative Subgroup is fully constituted and its first order of business is creating the Healthcare Innovation by Design subgroup structure, a process that started this weekend. The Administrative group members are Joe Heinowski, Marianne Ketting, Larry Irons, Debra...
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“The greatest invention in the world is the mind of a child. Thomas Edison”
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“It is not the strongest of the species that survives, nor the most intelligent,...”
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Tips for Better Ideas
video:
Inspirational!
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Centers of Innovation: Insights, Opportunities and...
Great article about centers of innovation by Caroline Little. Caroline is a member of the Linkedin group. She might be willing to answer some questions :-)
3 tags
Innovation as a Learning Process
joeheinowski:
INNOVATION by DESIGN: Video based on the 2007 California Management Review Article Innovation as a Learning Process: Embedding Design Thinking. It reveals how engaging in Design Thinking requires diverging, assimilating, converging and accommodating thinking styles. Reinforcing the need for healthcare innovators to understand the activities involved in design thinking, and the...
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“Working Knowledge
How to Accelerate Innovation
By Andrea Meyer
Point:...”
– How to Accelerate Innovation | Working Knowledge ® (via creativesage)
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Trains, Online Banks and Video Service Prototyping
Bill Moggridge of IDEO talks about service design and video prototyping of services. How can we use video prototyping to understand the healthcare customer’s service experience? the physician’s? the nurse’s?… How do we use video prototyping as a tool of care design?
1 tag
Healthcare Innovation by Design Weekly Summary... →
Healthcare Innovation by Design Linkedin Group Update:
Group membership is now up to almost 400 which is a doubling over 10 days. The Administrative subgroup (12 invited, 9 on board) is already having great discussions about the future of care design. The invitations to the Advisory group went out today (12 invited, 3 acceptances already received) will hopefully be up and running in a few days...
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Care Design: Prototyping at Kaiser
joeheinowski:
PROTOTYPING - Improve solutions before they are realized.
A HUMAN CENTERD collaborative process is the key to transforming any product, service or environment in to an ideal experience. One key component of that process is Prototyping. If done well it aligns people place and services into optimal solutions.
Leading healthcare providers know the value of DESIGN and make it...
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“It takes far more energy to improve from incompetence to mediocrity than to...”
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“It is not hard to make decisions when you know what your values are. Roy Disney...”
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Winners of the 2009 DiabetesMine Design Challenge →
Eric Schickli and Samantha Katz who are both graduate students at Northwestern University in Illinois were the grand prize winners and described their product as a “complete diabetes management system using the phones users already carry… integrating control of glucose meters, insulin pumps and logbooks into a single easy-to-use iPhone interface.”
The most creative winner was the Design for...
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The Road to Wellville: How to Redesign a Broken... →
Interesting article by Jay Parkinson. Sam
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Care Design: An Example of Co-creating Care from...
A great example of mapping the care journey of a patient with lung disease. The patient’s journey from before diagnosis to successfully living with the disease is clearly mapped. How the patient and the healthcare team co-create the care experience is clearly demonstrated. Tough it out through the first minute and then the action starts but you have to watch the full thing.
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Ethnography: An Important Tool for Care Designers
joeheinowski:
VISUAL ETHNOGRAPHY: Design is both noun and verb. We need to see and listen to those who we design for. The people who will experience our product, service or environment. They inspire us to action and make or work life meaningful. The root of true innovation. (This post is inspired by a friend who lives this every day)
Joe, very well said. Nothing to add.
Update 1/14/10:...
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“Make things as simple as possible but no simpler. Albert Einstein”
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Malcolm Gladwell, Spaghetti Sauce and Care Design
Video:
What are consumers’ care environment and service clusters? What are providers’ care environment and service clusters? How can we uncover those cluster preferences and design care environments and service models that fit them? How do we uncover preferences early in the care experience and direct consumers and providers to environments and service models that best fit...
“History will be kind to us, for we intend to write it. Sir. Winston Churchill”
1 tag
HIxD Weekly Summary 1/10/10 →
Last week’s posts:
The Alzheimer 100 Project: Healthcare Design Thinking from Australia
The Horizon of Healthcare Technology
National Geographic Blue Zone Project: How to Live to be 100
Care Design(ers): An idea whose time has come
The Institute for the Future Creates Four Possible Scenarios for Healthcare 2020
Most viewed:
Cleveland Clinic’s Chief Exprience Officer on Being a...
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The Institute for the Future Creates Four Possible... →
IFTF’s HC2020 website presents four scenarios of the future of healthcare a decade from now: Growth, Discipline, Collapse and Transformation. Interesting perspective and definitely worth watching. I think it is too conservative on the rate of scientific discovery, however, in light of some of the projections of some futurists among whom is Raymond Kurzweil (see his TED talk).
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“Insanity: doing the same thing over and over and expecting a different result....”
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Care Design(ers): An idea whose time has come
Ask any one who works in healthcare, uses healthcare or knows someone who does.
Most of the time, you will hear that healthcare experiences (for care providers AND consumers) are
Complex
Stressful
Difficult
Error-prone
User-unfriendly
Instead of being
Simple
Healing
Intuitive
Safe
User-friendly
CARE DELIVERY IS IN NEED OF DESIGN
Three factors are increasing the urgency of this need
...
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National Geographic Blue Zone Project: How to Live... →
At TEDxTC, Dan Buettner talks about what he learned exploring the four regions in the world where people are much more likely to live to be 100+. The secret is move naturally, right outlook, eat wisely and connect. To move to the conclusion, start the video, wait till it is fully loaded, then go to the 15:30 minute-mark.
How can we design a Blue Zone life style?
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The Horizon of Healthcare Technology →
Daniel Kraft of the Singularity University discusses some of the medical technologies on the horizon. He talks about sub-$1000 genomes, regenerative medicine and the end of baldness among others. How will providers and patients discuss these complicated technologies and how can design create the tools to facilitate such coversations?
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The Alzheimer 100 Project: Healthcare Design...
Lauren Tan (@laurentan) and Deborah Szebeco (@deborahszebeco) of thinkpublic (@thinkpublic) just published a great care co-design article about dementia care (it takes a minute to load).
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HIxD Weekly Summary 1/3/10 →
Engage With Grace: Design Thinking End of Life Decisions
Healthcare Innovation by Design Linkedin Group
Google Tags the World
Microsoft Imagines the Future of Healthcare
Cleveland Clinic’s Chief Exprience Officer on Being a Patient
One Hundred Members in Three Weeks on Linkedin
Most viewed:
Service Design (Thinking) Life After Chemotherapy
Cleveland Clinic’s Chief Exprience...
One Hundred Members in Three Weeks on Linkedin
The Healthcare Innovation by Design Linkedin Group added its 100th member today, exactly three weeks from inception! I am humbled by the interest and by the caliber of individuals who have joined the group. Healthcare, design, innovtion, technology and architecture leaders from across the world with an interest in exploring healthcare transformation through innovation and design thinking are now...
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Cleveland Clinic's Chief Experience Officer on... →
Bridget Duffy, former chief exprience officer at the Cleveland Clinic, talks about her experience as a patient and how the patient’s exprience in healthcare needs to change.
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Microsoft Imagines the Future of Healthcare
From a design thinking perspective, it will be technologically feasible. But will it be user desirable or fiancially viable?