December 2009
42 posts
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Google Tags the World →
What is a healthcare application of this technology? (via symtym)
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Healthcare Innovation by Design Linkedin Group →
Great discussions about thought leaders and published research (or lack thereof) in the area of care innovation and design. Don’t miss the discussion and the opportunity to express your opinion.
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Engage With Grace: Design Thinking End of Life... →
Learned about this through (@jensmccabe). The title link connects to the Engage With Grace website. Engage with Grace #4 on Health Affairs list of ten phrases that became part of the healthcare lexicon in 2009.
As a physician who practiced for ten years, this is an innovative approach to a huge and very complicated problem that no one wants to address especially in the current political...
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HIxD Weekly Summary 12/27/09
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Larry Keeley on Strategic Healthcare Innovation
Social Media
CryptoZoo: Cutting Edge Wellness Innovation
The Social Web: A Healthcare Disruptor
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HIxD Weekly Summary 12/20/09
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The Do It Yourself Economy by Thomas Friedman
Service Design (Thinking) Life After Chemotherapy
The Innovator’s DNA - HBR
Kaiser Permanente Design Thinking Healthcare
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HIxD Weekly Summary 12/13/09
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Imagine Leadership by XPlane and Nitin Hohria
Tim Brown Urges Desingers to Think Big. TED Talk
User Experience Design, Service Design and Design Thinking. Slideshare
The Innovator’s Prescription: A Disruptive Solution to the Healthcare Crisis. Clayton Christensen
Malcolm Gladwell on the Social Framing of Healthcare Innovation
Tim Brown Innovation...
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“There is nothing impossible to him who would try. Alexander of Macedonia”
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The Social Web: A Healthcare Disrupter
It’s been difficult to disruptively innovate healthcare because of two barriers: knowledge and culture
Knowledge has been commodotized
The cultural barrier has been more resistant because of social and privacy norms
It is, however, becoming culturally acceptable to socially talk about illness (see Patientslikeme and DiabetesMine for just two examples) and a major resetting of privacy is...
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CryptoZoo: Cutting Edge Wellness Innovation →
The American Heart Association (think serious cardiologists in white coats) of all people are collaborating with the Institute for the Future to design think the future of health and wellness.
Now that’s fun! Sam
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Larry Keeley on Strategic Healthcare Innovation →
Similar ideas but the second video is an abbreviated version. Here is a copy of the slides since they are not very clear in the videos. The first video is courtsy of Joe Gray (@djgraymatter). Sam
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“Plans are nothing. Planning is everything. Dwight Eisenhower”
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“The reasonable man adapts himself to the world; the unreasonable one persists in...”
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Kaiser Permanente Design Thinking Healthcare →
This recent New York Times Opinionator article highlights some of the work that Kaiser is doing in applying design thinking, service design and user experience design to healthcare delivery. Some of this work is being pioneered at their state of the art Sidney R. Garfield Health Care Innovation Center. In an earlier post, I hightlighted the Mayo Center for Innovation which is doing similar...
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“There is one thing stronger than all the armies in the world, and that is an...”
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“The best of leaders when the job is done, the people will say we have done it...”
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The Innovator's DNA - HBR →
lukesnider:
For all you creative-types out there…being “creative” isn’t enough to be “innovative.” According to the latest Harvard Business Review, a study completed by professors from Harvard Business School, Insead and Brigham Young University have just completed a six-year study of more than 3,000 executives and 500 innovative entrepreneur.
This study shows true innovators inherently share...
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Service Design (Thinking) Life after Chemotherapy →
Joe Gray provides a great example of applying service design to healthcare delivery looking at cancer patients’ post chemotherapy needs. Join the discussion! Sam
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“Change is not necessary. Survival is not mandatory. Edward Deming”
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“It is amazing what you can accomplish if you do not care who gets the credit....”
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The Do-It-Yourself Economy by Thomas Friedman →
Thomas Friedman provides a couple of examples of using technology to significantly improve effieciency. Two companies cut cost by 80% in one example and 85% in another. How can we take 80% out of the cost of Diabetes care? Diabetesmine + Hellohealth? Sam (via emergentfutures)
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“Culture is what people do when no one is looking. Herb Kelleher
Culture...”
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“We can not solve our problems with the same level of thinking that we used when...”
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Centers for Healthcare Delivery Innovation: the...
The Mayo Center of Innovation is a leading model of the application of design thinking to care delivery innovation. Two articles have recently been published about the SPARC program (the predecessor of the Center).
In the first article is written by Ryan Armbruster (who served as the Director of SPARC at inception) et al., and provides a overview of origins and philosophy behind the program;...
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“The future is already here, it is just unevenly distributed. William Gibson”
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“Discovery (Innovation) is seeing what everyone else has seen and thinking what...”
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Microsoft Surface Computing and the Future... →
An example of how new technologies could enable better healthcare conversations (see also Breslin’s talk at Mayo Transform). Sam
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IDEO - Human Centered Design Toolkit →
Excellent step-by-step guide to the IDEO design thinking process. Although not necessarily healthcare specific, it still provides a good starting point. Sam
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“Never doubt that a small group of thoughtful committed people can change the...”
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Mayo Clinic Center for Innovation - Transform... →
One of the most amazing collections of speakers and topics on healthcare innovation and transformation. It will take hours to watch all the talks but very much worth the investment. If you can’t watch all the talks, don’t miss Christensen (same concepts as the MIT talk that I posted a couple of days ago but I learn something new everytime I listen to him), Cortese (brilliant...
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“innovator beware, it is an inefficient and distressing process plagued by a high...”
– Read the full article by Bob Sutton (via designinginnovations) (via smartercities) (via emergentfutures)
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Roger Martin - Why Design Thinking is the Next... →
Roger Martin, Dean of the Rotman School of Management at the University of Toronto shares the main themes (video) of his new book “The Design of Business: Why Design Thinking is the Next Competitive Advantage”. The concepts of the Knowledge Funnel and Reliability/Validity Balance are especially important to the healthcare innovator. Exploring the effects of the reimbursement system...
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“Genius knows without learning and learns without study. It is eloquent without...”
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Simplicity →
There is universal agreement that our healthcare system is too complex for all participants including physicians, nurses and especially patients. Simplicity should be a top priority for healthcare innovators and designers. BJ Fogg’s simplicity model which he describes in this video could provide a framework for analyzing and addressing this complexity and designing simpler...
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Design Thinking + Innovation →
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Innovation Through Design Thinking | MIT World →
Move the time arrow to 0:05:30 to skip introductions. Sam
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Malcolm Gladwell on the social framing of... →
In this talk from Ideaworks for Healthcare (video), Gladwell discusses the critical importance for finding the right way to frame innovation for social acceptance. He uses the intial resistance then widespread adoption of seat belts as an example. Sam
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The Innovator's Prescription: A Disruptive...
The best model around presented by the master himself. Sam
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WatchUser Experience Design, Service Design and Design Thinking
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WatchTim Brown urges designers to think big | Video on TED.com
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“Education is not the filling of a bucket, but the lighting of a fire. William...”